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  1. WFM - Ability to select date range when generating forecast  ·  Under Review

  2. Automatic Quarterly Export of Analytics  ·  Needs More Information

  3. RCX Dialer Ratio  ·  Needs More Information

  4. Request for Enhanced Audit Logs for Paging Groups  ·  New

  5. RingCentral AI Integration with Zoho CRM  ·  New

  6. Include a link in analytics page  ·  New

  7. Additional Adherence Reporting is required in Nice InContact Contact Center  ·  Under Review

  8. AI Notes is automatically turning off after logging back in  ·  New

  9. Adjustable Metrics in RingCX Analytics  ·  Already Exists

  10. Increase Reports Page Limit Settings for Contact Center  ·  Under Review

  11. Report on number of emails\interactions created per domain for a channel  ·  Future Consideration

  12. RingCentral for Salesforce: Ability to have multiple layouts in RC CTI component  ·  Under Review

  13. Desktop Version (mac) - Shrink columns under Tasks to show more of "Name"  ·  Under Review

  14. Auto email and additional archiving of Adoption and Usage analytics  ·  New

  15. We need a reporting listing out all Ring Central Video meetings  ·  Under Review

  16. ringcx analytics restrict  ·  Future Consideration

  17. separate user and extension from License & Inventory user download  ·  New

  18. View additional metrics without Performance Management add-on  ·  Under Review

  19. Password History Restriction  ·  Future Consideration

  20. Buld Download for Transcripts in Ringsense All Interractions  ·  New