1109 search results
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Ability to see the weighted mean on Real Time Dashboards · New
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Ability to Retrieve Deleted Notes · New
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Increase the limit of widgets on the dashboard.
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All filters should be available in every report. Also, let’s add more detailed columns, like wait time and ring time, in the performance re · New
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Inbound calls that are parked, should not be changed to outbound when picked up and being logged in salesforce · New
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Needs to have more that 90days or to have extension on the call recording time in server and also wants to have recording sent directly ... · Under Review
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Launch Supervisor - view only team - not entire company · Already Exists
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Custom Role Access Restriction · New
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Call Monitoring User Log
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Call log filter · Under Review
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Ability to Use RingCentral APP Text Templates in RingCentral for Salesforce · New
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RingCX Feature Request: Historical HAR and Console Log Capture for Intermittent Issue Troubleshooting · New
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end-of-call feedback collection option · New
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Add feature to organize Text Message Templates alphabetically or numerically so as to improve organization and make them more useful · New
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Adoption & Usage call minutes · New
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Increase SMS Logs in the Admin Portal to at least a year · Under Review
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Allow Workforce Management (WFM) to Forecast Outbound Call Volume · Future Consideration
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Archiver Bulk upload messages, fax and voicemail. · Under Review
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split personalities for AI receptionist · New
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Performance report align with user call logs · Under Review