797 search results
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RC Helpdesk Ticketing · New
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Add the Session ID column to exported Expanded All - Detailed Call Log Reports · Under Review
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Performance Reports- Calls Tab- Filtered for Missed and Answered Call · New
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Enable LTE based deskphone on RC platfrom · New
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Revise the Side-by-side option to allow Viewing of two shared screens · Under Review
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"Dashboard only" license & dashboard URLs for RCCC · Future Consideration
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Fax Usage By Line · Under Review
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Bulk action or script on Disabling enforced SSO · New
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Add Rental Phones on Cost Center Billing Details · New
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Quality planner - once an evaluation plan has expired, the plan disappears and results are not available · Under Review
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My Case Portal - Allow attachments at case opening and Add Functionality for Multiple Attachments - Maybe Add Drag & Drop Feature · Under Review
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Make report cover sheets consistent across PDF, XLS and CSV outputs · New
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Warn and cold transfer for T54W · New
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transfer · Under Review
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ability to see how long a user has been online but inactive. · Under Review
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Archiver SFTP scheduling · Under Review
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Complete European localization of all RingCX module · Under Review
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Removing days from a report · Implemented
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The limitations of CX Historical Reports only allows one filter to be used instead of filtering per row · New
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Feature Request: SMS Forwarding to External 3-Digit Number (988) · New