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  1. Remove Logs for Calls Answered on Mobile Apps that Reflects as Transferred to Main Phone Number on Call Log Reports  ·  New

  2. Call progress diagnostics (tracking log of caller keypresses)  ·  Future Consideration

  3. Disable 7 digit/10 digit auto link as a phone number in Unified App  ·  Under Review

  4. Include "Microphone" and "Speaker" in MOS call card for phone calls

  5. Analytics for Meetings Dashboard: Report Specifically For 1 Day Only  ·  Under Review

  6. QM Report - Near End Disconnect with Sentiment Dashboard  ·  Planned

  7. Caller Option Indication & RingCentral Call Identification  ·  New

  8. Update RingCentral agent availability statuses in Salesforce user fields  ·  Under Review

  9. Extend Share Voicemail Functionality to Call Queues and Message Only Ext's  ·  Implemented

  10. Add the line registration feature for the RingCentral app (mobile and desktop). Without this feature functions like the Call Me function...  ·  Under Review

  11. Need a consistent telephonySessionId in Webhook Events for RingOut API  ·  New

  12. Retrieve and Convert Meeting Recording outside of initial conversion opportunity  ·  Already Exists

  13. Enhanced Team Messaging Group Visibility and Role

  14. Feature Enhancement Request: Total Hours/Log-in Time on Campaign Level in Historical Reports  ·  Implemented

  15. Pull Job Title and Department fields from Active Directory  ·  Under Review

  16. Merging call Auto Recording on Transfer and Conference calls

  17. Analytics to report on average calls per hour  ·  Under Review

  18. Allow 911 Alert Recipients to Listen to 911 Call  ·  Under Review

  19. Provide list of all prefixes which are chargeable outside of my calling plan  ·  Under Review

  20. Analytics: Ability to generate how many calls were forwarded from a queue

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