766 search results

  1. Enhanced Performance Report: Incorporating Missed Calls in Call Queue KPIs

  2. Hold CTRL + Zoom in via the mouse click wheel  ·  Under Review

  3. Enhance Call Logs: Show Disconnect Initiator and Call Release Type for Missed Calls  ·  New

  4. Reporting of metrics broken down per day in a select period of time i.e. Only every Monday in a month  ·  Planned

  5. Dashboard availability without logging on  ·  Future Consideration

  6. Check Voicemail on Multiple Extensions Without Having to Logout of App and Back In  ·  Under Review

  7. Request for dead air/long pauses reporting feature in Ring Central  ·  Under Review

  8. Proposal to Enhance Tracker Reporting with Key Phrase Metrics  ·  New

  9. Enhance DTMF Signaling and Add Visibility Reporting in RingCentral App  ·  New

  10. Ability to disable weighted scoring so that multiple scores can be visible  ·  Future Consideration

  11. Disable file sharing by default  ·  Under Review

  12. Edit Share Contacts  ·  New

  13. Easy way to remove Sync contacts on Mobile phone  ·  New

  14. Allow the use of Enter key on Admin password pop-ups.  ·  Under Review

  15. On Hook Mode WITH "hot" connection always on  ·  New

  16. Provide a non-updating version of the Macintosh Package  ·  Under Review

  17. Jobber integration for App Connect  ·  New

  18. Comprehensive opt-out/opt-in process for RingEX SMS messages  ·  New

  19. Allow forwarding of reserved non-emergency numbers (I.e. 311) to local authority  ·  Under Review

  20. User administrative and compliance reporting  ·  New