Recover call recordings for past 90 days
I was unaware of Ringcentral's data retention policy and lost access to my prior call recordings. It would be very helpful to be able to recover these call recordings past the 90 day retention window.
51
votes
Joey
shared this idea
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Tawnya
commented
We often have billing that does not get complete right away, due to the project and we have contracts that go out in the summer but may not get deliveries until December and have had customers dispute pricing. With the recordings it is crucial and so rewarding to confirm if we were at fault or customer.
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Angela
commented
ability to access call recordings beyond 90 days
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Angela
commented
Ability to retrieve call recordings beyond 90 days