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  1. Automatically create a group based on meeting participants  ·  Under Review

  2. Identify a saved contact using the company name  ·  Under Review

  3. parked call to send a message to group  ·  New

  4. Create a Virtual Agent Voice Bot for RingCentral  ·  Under Review

  5. viewing # of times a queue number was used.  ·  Under Review

  6. requiring god-level access for RC Desktop is a security risk  ·  Under Review

  7. Option to take no Voicemail for a user  ·  New

  8. Ability to view agents assigned to a Category  ·  Under Review

  9. Multiple Schedule in A Day for Call Queue  ·  New

  10. There should be a Bridge call appearance feature setup on desk phone phone and should be able to assign to users that is a member of a c...  ·  Under Review

  11. provide a refresh button for the call queue.  ·  New

  12. While in a meeting a user be able to switch from the meeting to answer an incoming call.  ·  Under Review

  13. Allow call queues to work with members that have both a main extension and a hot desk phone  ·  Under Review

  14. create a link with equisoft crm  ·  Under Review

  15. AI Notes in a Salesforce plugin  ·  New

  16. Create Task associated w/ a call or sms  ·  Under Review

  17. Reassign Task to a Different Team or Group  ·  Implemented

  18. I WOULD LIKE TO HAVE A DIFFERNT RING TONE TO DISCERN WHICH NUMBER A CUSTOMER HAS DIALED IN ON  ·  New

  19. Send Subscription report twice a day  ·  New

  20. Create a custom answering rule on Mobile APP  ·  Under Review