1109 search results
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Define our set SLA definitions on reports · Under Review
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Quick Contact Edit · New
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Add Opt-In Surveys at Call Start, Auto-Prompted at Call End · New
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RingEX for Salesforce - Lead Attribution · New
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Download Teams messages, including all reactions, images, files, and other documents shared within those messages. · New
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Limit Manager Access to Interactions in RingSense · Already Exists
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Feature for Super Admins to Control Text Recordings in User Template · Under Review
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Syncing RingCentral Performance Reports to Salesforce for non-Salesforce users. · Under Review
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Export Performance analytics in a specific time period (Month) to be broken down by day not summed. · Under Review
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Access to call transcript history for all users · New
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WFM Pro - Ability for skills in ACD module and WFM skills to sync. · Future Consideration
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Mitel Hot Desk: clear user's call history upon log out · New
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Make Call Transcription Links Read-Only in Salesforce · Under Review
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Add Additional Filters to Analytics Performance Reports · Under Review
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SMS - Pasting Multiple Numbers In the SMS To Field · Already Exists
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Notification on deleting more than 50 voice mail messages · Under Review
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Multi Site: Enhance Multi Site Features - · Under Review
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Push Call Recording Link and Transcript as Variables in Workflows · New
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Read Only Message · Under Review
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Transfer Analytics · New