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944 search results

  1. Desk Phone IP Address Identification

  2. CXone Agent - Ability to view 'Coming Up' schedule events  ·  New

  3. download call recordings by date range not using the URL  ·  New

  4. Queue calls being tagged as answered by multiple users in SFDC(SFDC integrations with RC)  ·  Under Review

  5. Allow usage of IPv6 address for provisioning through web browser  ·  New

  6. Preserve Caller ID When Transferring from RingCX to RingEX  ·  Future Consideration

  7. better way to review IVR performance in Business Analytics or Performance Analytics  ·  Under Review

  8. Improved Handling of iOS/Android Call Screening in Predictive Dialer with Enhanced Voicemail Detection Profiles  ·  New

  9. Present most recent reply to email thread first  ·  Under Review

  10. Auto-Reply Email Handling in RingCX  ·  New

  11. Answer Call From Queue Agent is Not Enabled For  ·  New

  12. Allow Muting Of Calling Recording By Individual  ·  Under Review

  13. Facebook Lead to RingCentral Create Webinar Registrant  ·  Under Review

  14. Feature Request – Allow Support Agents to Remove Email Addresses Upon Request  ·  New

  15. Display Agent Call Hold Status and Duration in Supervisor Dashboard  ·  Under Review

  16. Outbound Dialing Should Use Updated Phone Number After Agent Lead Update  ·  New

  17. Admin Visibility for Auto-Reply SMS Settings  ·  New

  18. Access all voicemail boxes from the App  ·  Under Review

  19. Feature Request: Display Company Name for Incoming Calls on Multi-Account Setup  ·  New

  20. Grouping & Organizing Contacts in "Favorite Contacts" and the "HUD"  ·  New