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  1. Add presence status sync / data driven routing to Salesforce connector  ·  Planned

  2. Add Data Export for RingCentral Video Pro plan  ·  Under Review

  3. Call Centre - Live Data  ·  Under Review

  4. Missing call log data  ·  Will Not Implement

  5. Recorded Video Data Retention

  6. Migrate data from one account to another.

  7. Require option to select ALL the Emergency Response Location on Bulk Enable Template

  8. Messaging data export in a more legible format  ·  Under Review

  9. Admins to archive all data of all users

  10. Add Ability to Export IM data to Teams

  11. option to store specific data only via archiver

  12. Improve exporting of data for RingCentral chats/conversations  ·  New

  13. Permit Retroactive Archiving of Data in the Archiver  ·  Under Review

  14. Increase the data retention duration for call recording  ·  Under Review

  15. AUTOMATION FOR CLEAR DATA ON RINGCENTRAL DESKTOP APPLICATION  ·  Under Review

  16. Add Data Builder node to Workflow Studio  ·  New

  17. Extract data in the Contact Life via API  ·  New

  18. Analytics data manually refresh or change frequency  ·  Under Review

  19. Allow Analytics Data to be pulled via API  ·  New

  20. Meta Data in Voicemail Playback  ·  Under Review

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