Settings and activity

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1. Monday - Friday Performance report

   3 votes

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Donna commented  ·  Oct 4, 2023  ·  Edit…  ·  Delete…

   Would like a selection for Monday thru Friday Reports as we do not all work over the weekend and don't need blank reports generated.

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2. Productivity reporting per agent

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Donna commented  ·  Oct 4, 2023  ·  Edit…  ·  Delete…

   Have a report that shows what time the agent logged in and what time they logged out that includes total system time for the day.

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