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Settings and activity

2 results found

  1. Monday - Friday Performance report

    3 votes
    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Donna commented  · 

    Would like a selection for Monday thru Friday Reports as we do not all work over the weekend and don't need blank reports generated.

  2. Productivity reporting per agent

    4 votes
    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Donna commented  · 

    Have a report that shows what time the agent logged in and what time they logged out that includes total system time for the day.