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Settings and activity

4 results found

  1. Add Contact ID to the Audit Activity Report

    10 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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    Todd shared this idea  · 

  2. Manual Answer Skills

    7 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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  3. Customer Journey Cradle-to-Grave Report

    15 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  4. Leverage RingCentral SMS API for a fully integrated SMS channel in RingCentral Contact Center (Nice CXOne)

    19 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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