← RingCentral Ideas

Settings and activity

14 results found

  1. QM - Evaluation Details Report – Average Score Column

    1 vote
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Jennifer shared this idea  · 

  2. QM - Reports - Form Name Titles – Don’t Display Fully

    1 vote
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Jennifer shared this idea  · 

  3. QM - Report Delay

    1 vote
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Jennifer shared this idea  · 

  4. QM - Feedback Comments - Punctuation Doesn't Carry Over from Word

    2 votes
    Future Consideration  ·  3 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Jennifer commented  · 

    Thank you for taking time to review my request. No, it's not a setback - just more of a 'nice to have'. Thx, again.

    Jennifer shared this idea  · 

  5. QM - Calibration Screen – Needs Interaction Dates

    2 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Jennifer shared this idea  · 

  6. QM - Character Limitation

    4 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Other  ·  Admin →
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    Jennifer shared this idea  · 

  7. QM - Bonus Point Capability

    3 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Jennifer shared this idea  · 

  8. QM - Request Further Review - Shouldn't Go Back to the Evaluator

    3 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Jennifer shared this idea  · 

  9. QM - Reports – Only Active Forms Should Display

    4 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Jennifer shared this idea  · 

  10. QM - Calibration Tool - Can't See Calibrator's Forms w/ Comments

    6 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Jennifer shared this idea  · 

  11. QM - Reports – Interaction and Evaluation Date

    6 votes
    Future Consideration  ·  2 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Jennifer shared this idea  · 

  12. QM - Editing a Submitted Evaluation

    8 votes
    Future Consideration  ·  2 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Jennifer shared this idea  · 

  13. QM - Evaluation Notifications – Need Via Email

    12 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Other  ·  Admin →
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    Jennifer shared this idea  · 

  14. QM – Evaluation Notifications – More Than One User

    15 votes
    Future Consideration  ·  2 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Jennifer shared this idea  ·