← RingCentral Ideas Settings and activity 1 result found recording system that flags calls that use inappropriate language 7 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Planned · 1 comment · Contact Center & RingCX » Other · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close An error occurred while saving the comment Thomas commented · Nov 30, 2021 · Edit… · Delete… In customer service we sometime have concerns with call takers using inappropriate language. Would be great to be able to search recordings for certain words or group of words without having to listen to entire recording. Save Submitting...
In customer service we sometime have concerns with call takers using inappropriate language. Would be great to be able to search recordings for certain words or group of words without having to listen to entire recording.