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1. Analytics regarding Text Messaging/SMS

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   44 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

   SMS Adoption and Usage analytics are now available in Adoption and Usage portal as a new tab since May 2026.

   SMS in Business Analytics with more advanced KPIs is coming by end of Q3, 2026

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   Luis commented  ·  Aug 18, 2022  ·  Edit…  ·  Delete…

   It would be great to have the ability to get a report on SMS usage in RingCentral

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