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Settings and activity

6 results found

  1. More Available Codes

    2 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Andrea shared this idea  · 

  2. Pulse alerts for refused calls or agents in Unavailable: Refused state.

    6 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  3. Change agent state through Max Supervisor

    107 votes

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    Planned  ·  19 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  4. do away with Max Agent entirely

    30 votes

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    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Other  ·  Admin →
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  5. Extend Expiration Date of Activation Email

    35 votes

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    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Other  ·  Admin →
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  6. I need to be able to pull abandoned calls details on an as-needed basis vs. waiting for a data refresh.

    4 votes

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    Needs More Information  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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