← RingCentral Ideas Settings and activity 1 result found Allow data on abandoned calls to be downloadable along with the other call data 4 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Under Review · 1 comment · Analytics & Reporting » Other · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close An error occurred while saving the comment Sean commented · Nov 5, 2021 · Edit… · Delete… On a Service Desk, I want to track the high call times by hour and high abandon rates from a week and month ability. Either have this a generated report with graphs, or allow me to download in excel. Save Submitting...
On a Service Desk, I want to track the high call times by hour and high abandon rates from a week and month ability. Either have this a generated report with graphs, or allow me to download in excel.