← RingCentral Ideas

Settings and activity

4 results found

  1. Dashboard Visibility for Administrators

    3 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
    How important is this to you?
    Matt shared this idea  · 

  2. Add DNIS/ANI or Contact ID to MyZone Logs

    4 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
    How important is this to you?
    Matt supported this idea  · 

  3. Allow agents to place outbound calls in maxagent while on wrap up status

    5 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?

  4. Ability to make outbound calls whilst Agent is in Automatic Wrap-up

    6 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?