Settings and activity

4 results found

1. Dashboard Visibility for Administrators

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   3 votes

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   New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Matt shared this idea  ·  Nov 7, 2024

2. Add DNIS/ANI or Contact ID to MyZone Logs

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   4 votes

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   New  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Delete…  ·  Admin →
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   Matt supported this idea  ·  Aug 9, 2024

3. Allow agents to place outbound calls in maxagent while on wrap up status

   5 votes

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   Future Consideration  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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4. Ability to make outbound calls whilst Agent is in Automatic Wrap-up

   6 votes

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   Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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