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  1. Give possibility to calculate the SLA on FB Messenger over all responses, not only the on the first response.

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    Future Consideration  ·  2 comments  ·  Contact Center & RingCX » RingCX Digital Only  ·  Admin →
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    Benjamin Ciany commented  · 

    To what extent will dimelo calculate this time in case of an intermittent (internet) connection problem

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    Benjamin Ciany commented  · 

    Dans quelle mesure dimelo calculera ce temps en cas d’un problème de connexion(internet) intermittent