Skip to content
← RingCentral Ideas

Settings and activity

1 result found

  1. Show Caller number when specific extension will transfer the call to another extension

    20 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Under Review  ·  5 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Modena commented  · 

    When transferring the call to an external number, the caller ID is the mainline number, not the original caller or the extension of the person who transferred the call. Regardless of how the Ring Out is set up for the person who tried to transfer the call.