← RingCentral Ideas

Settings and activity

2 results found

  1. Add Email template Tags for Customer Name, and notes to be automatically included in email templates

    2 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Adam supported this idea  · 
    Adam shared this idea  · 

  2. Ability to get an alert when no agents are logged in during queue hours of operations

    2 votes
    New  ·  0 comments  ·  Analytics & Reporting » Alerts  ·  Admin →
    How important is this to you?
    Adam shared this idea  ·