Settings and activity

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1. Add Email template Tags for Customer Name, and notes to be automatically included in email templates

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Jul 9, 2024
   Adam shared this idea  ·  Jun 17, 2024

2. Ability to get an alert when no agents are logged in during queue hours of operations

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   New  ·  0 comments  ·  Analytics & Reporting » Alerts  ·  Delete…  ·  Admin →
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   Adam shared this idea  ·  Jul 9, 2024