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    Paul commented  · 

    In any call flow setup for AIR want to be able to live answer (set the # of rings) before forwarding to AIR. Many companies still like live answer but after all backups if we do no answer AIR is perfect for business hours. After hours can pick up right away but also would like the ability to set the # of rings just in case we are in the office and did want to answer.

    Paul supported this idea  ·