We wish to deploy the CC Voice Plugin with a move from MAX to CXOne Agent. We do not support Chrome internally and need to use the plugin on Edge. It works, but as RC does not support the plugin on Edge we are between a rock and a hard place. We can't use Chrome and we can't have an unsupported application - especially one so critical to the business as this used by 5,000 call handlers.
Nick
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We wish to deploy the CC Voice Plugin with a move from MAX to CXOne Agent. We do not support Chrome internally and need to use the plugin on Edge. It works, but as RC does not support the plugin on Edge we are between a rock and a hard place. We can't use Chrome and we can't have an unsupported application - especially one so critical to the business as this used by 5,000 call handlers.