Settings and activity

2 results found

1. Disable Ring Central Virtual Assistant (powered by Ring Cx) Chat Pop-up Window

   3 votes

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   New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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   Matthew supported this idea  ·  May 2, 2025
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   Matthew commented  ·  May 2, 2025  ·  Edit…  ·  Delete…

   I have been having the same issue

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2. Ability to force agents back to Available Status from Dashboard

   8 votes

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   Future Consideration  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Matthew supported this idea  ·  Jan 29, 2025