← RingCentral Ideas Settings and activity 2 results found Add Audit Trail Reporting for Agent Session Queue Selections in RingCX 5 votes Vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea New · 0 comments · RingCX » Realtime & historical analytics · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! Your importance score has been recorded. We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating Evonda supported this idea · Oct 29, 2026 Require Notes for Disposition Needed for Digital Queues 3 votes Vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea New · 1 comment · RingCX » Agent & supervisor experience · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! Your importance score has been recorded. We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating Evonda shared this idea · Aug 28, 2026