It is critical for our team as we really value data. If there would be any discrepancy then the data is somewhat kind of useless. Imagine seeing someone having 100 refused calls but you're only seeing 8 in the call logs, as a manager, we want to base our decision from the data that is provided. Now, should we terminate people based of performance reports or based of call logs. With this alignment, it'll be a great help for everyone.
Sam
supported this idea
·
It is critical for our team as we really value data. If there would be any discrepancy then the data is somewhat kind of useless. Imagine seeing someone having 100 refused calls but you're only seeing 8 in the call logs, as a manager, we want to base our decision from the data that is provided. Now, should we terminate people based of performance reports or based of call logs. With this alignment, it'll be a great help for everyone.