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  1. Ability to Change Time Format in RingCX CSV Reports from Seconds to HH:MM:S

    12 votes

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    New  ·  4 comments  ·  RingCX » Realtime & historical analytics  ·  Admin →
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    Brad commented  · 

    Super important

    Brad supported this idea  · 
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    Brad commented  · 

    Hours of my managers time is spent recalculating into min

  2. Count All Call Time as the Egaged Agent State

    3 votes

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    New  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Admin →
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    Brad shared this idea  ·