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Settings and activity

2 results found

  1. Ability to Change Time Format in RingCX CSV Reports from Seconds to HH:MM:S

    6 votes
    New  ·  4 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Brad commented  · 

    Super important

    Brad supported this idea  · 
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    Brad commented  · 

    Hours of my managers time is spent recalculating into min

  2. Count All Call Time as the Egaged Agent State

    2 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Brad shared this idea  ·