Settings and activity

4 results found

1. Add Robocall filter

   4 votes

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   New  ·  1 comment  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Andie shared this idea  ·  Apr 8, 2025

2. RingSense: Modifying AI Scores

   24 votes

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   Planned  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE for RingCX  ·  Delete…  ·  Admin →
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   Andie supported this idea  ·  Oct 31, 2024

3. automatically email recordings & transcripts

   19 votes

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   New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE for RingCX  ·  Delete…  ·  Admin →
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   Andie supported this idea  ·  Oct 31, 2024

4. Wrap Time / After Contact Work

   129 votes

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   Future Consideration  ·  12 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Andie supported this idea  ·  Sep 24, 2024