← RingCentral Ideas Settings and activity 3 results found Sync RingCentral Desktop Application With RingCX 253 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Planned · 16 comments · RingCX » Agent & supervisor experience · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating An error occurred while saving the comment Dillon commented · Jun 11, 2025 · Edit… · Delete… This seems like a fundamental implementation and an oversight that it hasn't been done. Disappointing Save Submitting... Dillon supported this idea · Jun 11, 2025 Have an option to have the first user receive the call while setting other members to Longest Idle 2 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea New · 1 comment · RingCX » Interaction routing, workflow & queuing · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating Dillon supported this idea · May 14, 2025 call offers for the longest wait time 193 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Under Review · 13 comments · RingCX » Interaction routing, workflow & queuing · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating Dillon supported this idea · May 14, 2025
This seems like a fundamental implementation and an oversight that it hasn't been done. Disappointing