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  1. call script

    3 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Admin →
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    Phillip shared this idea  · 

  2. Live call listening

    8 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE for RingCX  ·  Admin →
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  3. Automatically Enable AI Transcription,Notes as soon as call connects

    5 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Admin →
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  4. The title of the uploaded calls in RingSense should sync with the RingCentral contacts list.

    24 votes

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    3 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Admin →
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    Implemented  ·  Sushant Hiray responded

    I'm pleased to announce that this feature is now available in your account.


    Head over to Admin Settings - Integrations - REX - Manage Integration


    There is a new flag available in RingEX Integration to provide ACE permissions to pull contact data.

    Phillip supported this idea  ·