Settings and activity

4 results found

1. RingCX Digital Queue Agent Priority setting

   7 votes

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   Implemented  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Nathan shared this idea  ·  Feb 6, 2026

2. When trying to requeue a call, it is impossible to cancel the requeue without hanging up the call.

   43 votes

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   New  ·  3 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Nathan supported this idea  ·  Jan 7, 2026

3. Real Time Dashboard Updates

   48 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Nathan supported this idea  ·  Oct 1, 2025

4. Real-Time Queue Status Visibility for Agents

   114 votes

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   New  ·  3 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Nathan supported this idea  ·  Oct 1, 2025