← RingCentral Ideas Settings and activity 1 result found Automatic hold for warm transfers using integrated phone 20 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Future Consideration · 3 comments · Contact Center & RingCX » RingCX · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close An error occurred while saving the comment Valerio commented · Aug 5, 2024 · Edit… · Delete… It is a very crucial functionality also from my side. If the agent has several activities to do during the call, could forget to put customer on hold and say unexpected things to customer. A must have functionality on Ring CX Save Submitting... Valerio supported this idea · Aug 5, 2024
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It is a very crucial functionality also from my side. If the agent has several activities to do during the call, could forget to put customer on hold and say unexpected things to customer. A must have functionality on Ring CX