← RingCentral Ideas Settings and activity 1 result found Add a KPI on Analytics to have a Disconnect Initiator 9 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Under Review · 4 comments · RingCentral Contact Center » Other · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating An error occurred while saving the comment David commented · Jul 17, 2025 · Edit… · Delete… This is a much needed feature as the rate we see in disconnected calls keeps going up each month and we would like to understand if ti comes from our side or if it's the customer disconnecting once they start hearing the different options. Save Submitting...
This is a much needed feature as the rate we see in disconnected calls keeps going up each month and we would like to understand if ti comes from our side or if it's the customer disconnecting once they start hearing the different options.