← RingCentral Ideas

Settings and activity

10 results found

  1. Ability to Change Implicit Team Names

    23 votes
    New  ·  1 comment  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Nikki supported this idea  · 

  2. We need a contact center admin app for mobile devices

    3 votes
    Future Consideration  ·  2 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Nikki commented  · 

    Yes, please! This is critical! I am able to view and 'edit' within admin portal but unable to save changes- ie- attempting to close a queue or create a new queue event during the weekend and I am not near a laptop. It has created quite the chaos for us in the past due to the inability to not save changes on mobile devices. Thank you for your consideration!

  3. RingSense: Modifying AI Scores

    19 votes
    Planned  ·  1 comment  ·  RingSense & AI » RingSense AI for RingCX  ·  Admin →
    How important is this to you?
    Nikki supported this idea  · 

  4. Live call listening

    6 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Admin →
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    Nikki supported this idea  · 

  5. RingSense: Customizable Powerskill Benchmarks

    22 votes
    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Nikki supported this idea  · 

  6. add n/a to the yes/no responses on scorecards

    11 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Nikki supported this idea  · 

  7. Export Details/Data

    8 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Nikki supported this idea  · 

  8. Export scorecard data

    36 votes
    New  ·  1 comment  ·  RingSense & AI » RingSense  ·  Admin →
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    Nikki supported this idea  · 

  9. Scorecard Additional Option

    8 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Nikki supported this idea  · 

  10. Filter by Scorecard completed

    10 votes
    1 comment  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Nikki supported this idea  ·