Yes please! Need to see inbound and outbound text messages with same analytics as calls. Unique texts (to one number and the number of texts back and forth from inbound outbound standpoint), new number texts (indicating a number that isn't saved in our system), and times people text can help with our staffing and communication workflows. Any ideas when this will be implemented? Help please.
Essenza
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Yes please! Need to see inbound and outbound text messages with same analytics as calls. Unique texts (to one number and the number of texts back and forth from inbound outbound standpoint), new number texts (indicating a number that isn't saved in our system), and times people text can help with our staffing and communication workflows. Any ideas when this will be implemented? Help please.