Settings and activity

4 results found

1. Train Ringsense with Our Policies, SOPs & Training Materials

   21 votes

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   New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE for RingCX  ·  Delete…  ·  Admin →
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   Aaliyah supported this idea  ·  Oct 19, 2026

2. Integrate/Include Email as a Supported Digital Channel in RingSense for CX

   13 votes

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   New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE for RingCX  ·  Delete…  ·  Admin →
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   Aaliyah supported this idea  ·  Oct 19, 2026

3. Add Agent Capacity Profiles to manage concurrent async and real-time workloads

   7 votes

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   Under Review  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Aaliyah supported this idea  ·  Sep 15, 2026

4. callback callerID

   8 votes

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   New  ·  3 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Aaliyah commented  ·  Jul 22, 2026  ·  Edit…  ·  Delete…

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   Aaliyah supported this idea  ·  Jul 22, 2026