Settings and activity

8 results found

1. Credit card & PPI info

   6 votes

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   New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Jessica shared this idea  ·  Sep 6, 2024

2. Allow one final Submit for scorecards

   1 vote

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   New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Edit…  ·  Delete…  ·  Admin →
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   Jessica shared this idea  ·  Sep 4, 2024

3. add n/a to the yes/no responses on scorecards

   11 votes

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   0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminSushant (Sr Director, Machine Learning, RingCentral) responded

   I’m pleased to let you know that we’ve added this feature—it’s now live and ready to use. You can select N/A as an option for any scorecard response. Please find the screenshot for additional details.

   Jessica supported this idea  ·  Sep 4, 2024

4. export

   9 votes

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   0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminEugene (Senior Director, Product Management, RingCentral) responded

   
   

   This idea was implemented:

   1. Daily Tracker Count Report
   2. Downloading call data

   
   

   
   

   Jessica supported this idea  ·  Sep 4, 2024

5. Export scorecard data

   39 votes

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   Planned  ·  1 comment  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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6. Call filtering base on completed/not completed scorecard

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   6 votes

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   1 comment  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminSushant (Sr Director, Machine Learning, RingCentral) responded

   RingSense now supports rich scorecard filtering capabilities. You can filter by scorecard status, who was it filled by and optionally the final score of the scorecard.

   Jessica supported this idea  ·  Sep 4, 2024

7. Filter by Scorecard completed

   10 votes

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   1 comment  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminEugene (Senior Director, Product Management, RingCentral) responded

   Look for "Scorecard completed" filter in "All Filters" on the Calls page

   Jessica supported this idea  ·  Sep 4, 2024

8. Don't limit feedback or comment characters

   1 vote

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   New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Edit…  ·  Delete…  ·  Admin →
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   Jessica shared this idea  ·  Sep 4, 2024