← RingCentral Ideas Settings and activity 2 results found Feature Request: Add Reporting for Abandoned Chats in RingCX 5 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea New · 2 comments · RingCX » Realtime & historical analytics · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating An error occurred while saving the comment Brad commented · Nov 6, 2025 · Edit… · Delete… This feature is urgently needed. Each month, reporting client statistics is a challenge because we lack the ability to provide detailed insights on chat performance. Save Submitting... Brad supported this idea · Nov 6, 2025 Feature Request: Report on Transferred Call Destinations in RingCX 12 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Under Review · 4 comments · RingCX » Other · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating Brad supported this idea · Sep 6, 2024
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This feature is urgently needed. Each month, reporting client statistics is a challenge because we lack the ability to provide detailed insights on chat performance.