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1. if scorecards can show timestamps for when the behaviors are observed.

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   0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminSushant (Sr Director, Machine Learning, RingCentral) responded

   Thanks again for the suggestion! I’m pleased to let you know that we’ve added this feature—it’s now live and ready to use.  

   RingSense AI now annotates the timestamp where the certain situation was observed based on the scorecard question. This should allow you to easily jump to relative sections in the conversations while reviewing the call.

   
   

   Please find the attached screenshot which details the section where you can find the player in the AI scorecard.

   Kevin shared this idea  ·  Jan 23, 2025