Settings and activity

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1. Ability to disable File Upload Feature in RingCX Digital Chat

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   3 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminGrigori (Product Manager Contact Center, RingCentral) responded

   Added Engage Messaging channel settings:

   • Allow web visitors to send attachments
   • Allow agents to send attachments

   
   

   
   

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   Christoph commented  ·  Feb 24, 2025  ·  Edit…  ·  Delete…

   This is absolutely crucial for us. We cannot use a chat on our website that would allow users to freely send us files. These are unknown users to us and whatever they send could be harmful to us.

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   Christoph supported this idea  ·  Feb 24, 2025
   Christoph shared this idea  ·  Feb 21, 2025