Settings and activity
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1 vote
MasterCraft shared this idea ·
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48 votes
See "Call Queue" filter in "All filters" on the Calls page.
MasterCraft supported this idea ·
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85 votes
MasterCraft supported this idea ·
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57 votes
This feature is now live for all RingSense customers. As a RingSense user, you can define minimum duration rules in your duration filters. This is also available as part of your profile settings.
Key benefits of this feature include:
- Custom thresholds: Customers can define minimum call duration rules
- Cleaner data: Automatically hides short calls (e.g., voicemails, misdials) below the threshold
- Business impact: Streamlines analysis by focusing only on meaningful customer interactions
Please take a look at the attached screenshot for instructions on setting up the minimum duration threshold on your account
MasterCraft supported this idea ·