Settings and activity

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1. Manually assign queued emails

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   1 comment  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Needs More Information  ·  AdminGrigori (Product Manager Contact Center, RingCentral) responded

   We're actively researching this feature. Can you please provide more detail of why this is so important?

   
   

   What problems does this solve that a good routing system that was properly configured cannot?

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   Kate commented  ·  May 15, 2025  ·  Edit…  ·  Delete…

   looking to get rid of emails until this feature is available

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   Kate supported this idea  ·  May 15, 2025

2. RingCX Emails should be coming in the queue in time order or in date

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   Under Review  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Kate supported this idea  ·  May 15, 2025