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2 results found

  1. Sync RingCentral Desktop Application With RingCX

    155 votes
    Under Review  ·  9 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Todd commented  · 

    It's terrible this isn't done already. I should be able to log in and see if someone is DND or logged out or to be able to do that remotely via the app. The fact the apps and desktop phones don't talk to each other with the status is insane!

    Todd supported this idea  · 

  2. Syncing RingCentral Desktop Phone App and Unified App

    12 votes
    3 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Todd commented  · 

    The fact that the desktop phone & apps dont sync or talk to each other is ridiculous. So, if DND is on the phone, do you have to go to the desktop app and phone app to mark them as DND? They should all show it if one shows it.

    Todd supported this idea  ·