Skip to content
← RingCentral Ideas

Settings and activity

1 result found

  1. RingEX Agent Status Report

    5 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    New  ·  2 comments  ·  RingCentral Contact Center » Admin Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Victoria commented  · 

    We believe that if there’s a way to generate a report to track how much time our intake specialists spend in “Do Not Disturb” status. it would help make sure they’re not clocking out early or taking extended lunch breaks, and that their do not disturb is not used excessively

    Victoria supported this idea  ·