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  1. Call queue and Scorecard

    1 vote

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    0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Admin →
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    Implemented  ·  Sushant Hiray responded

    RingSense now supports scorecard targetting via call queue as well as call disposition values.

    You can use these in combination with any of the pre-existing filters.

    Please find additional details in the attached screenshot.

    Normando shared this idea  · 

  2. edit transcripts

    28 votes

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    New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Admin →
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    Normando supported this idea  ·