← RingCentral Ideas

Settings and activity

4 results found

  1. RingCX needs to display inbound callerID for calls coming into our Voice Queues.

    15 votes
    New  ·  3 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Allison supported this idea  · 

  2. Ability to Transfer calls to the voicemail of RingEX (Ring MVP) users.

    48 votes
    Under Review  ·  9 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Allison supported this idea  · 

  3. Real-Time Queue Status Visibility for Agents

    39 votes
    New  ·  2 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
    How important is this to you?
    Allison supported this idea  · 

  4. User greeting in RingCX Agent.

    32 votes
    Future Consideration  ·  10 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Allison commented  · 

    This is extremely important when you are in call queues all day answering calls.

    Allison supported this idea  ·