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Settings and activity

7 results found

  1. Display of phone numbers displayed during callbacks issued from queues

    1 vote

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    New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Admin →
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    Christophe shared this idea  · 

  2. Improved alert system if no agent connected

    3 votes

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    New  ·  0 comments  ·  RingCX » Other  ·  Admin →
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    Christophe supported this idea  · 

  3. Removing "change the status of an agent" without their consent

    11 votes

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    New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Christophe supported this idea  · 

  4. Deployment of RING CX application

    3 votes

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    New  ·  0 comments  ·  RingCX » Other  ·  Admin →
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  5. Prioritization of the Chat and Mail channels

    3 votes

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    New  ·  0 comments  ·  RingCX » Digital experience  ·  Admin →
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    Christophe supported this idea  · 

  6. Nomenclature of outgoing call numbers

    3 votes

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    New  ·  0 comments  ·  RingCX » Other  ·  Admin →
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  7. Improve the functionality of scheduled callbacks

    3 votes

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    New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Admin →
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    Christophe supported this idea  ·