← RingCentral Ideas

Settings and activity

3 results found

  1. Spam detection for chats

    4 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX Digital Only  ·  Admin →
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    Pavel supported this idea  · 

  2. Ability to delete multiple messages in digital queues

    5 votes
    New  ·  1 comment  ·  Contact Center & RingCX » RingCX Digital Only  ·  Admin →
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    Pavel supported this idea  · 
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    Pavel commented  · 

    Due to the recent spam attack, there were around 200 chats opened. That would be really nice to have a multiple delete option. Appreciate you looking into this

  3. Transfer Digital Interactions with automatic recategorization

    2 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX Digital Only  ·  Admin →
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    Pavel supported this idea  ·