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  1. Option for Required Notes/Scripts/Dispositions on Outbound Calls

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    New  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Blair commented  · 

    This is a critical issue for us, as it slows down our process...and is now clear that call dispositions on outbound calls are impacting the quality of our data (the disposition categories don't really make sense for outbound). Thank you for the consideration.

    Blair supported this idea  ·