← RingCentral Ideas

Settings and activity

3 results found

  1. "Agent Specific Callback" Disposition, be available for Voice Queue calls

    10 votes
    New  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
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    Terence commented  · 

    Our users would use this feature often.

    Terence supported this idea  · 

  2. Able to search leads globally and not just in the campaigns under the dial group im working

    8 votes
    Needs More Information  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
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    Terence commented  · 

    This is incredibly critical functionality for our users.

    Terence supported this idea  · 

  3. Sending fax messages in RingCX

    12 votes
    New  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Terence supported this idea  ·