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12 results found

  1. SPOG: Automatically set caller id

    5 votes

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    Future Consideration  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Rigo supported this idea  · 

  2. Preserve Agents’ extension as Caller ID for Internal Calls

    16 votes

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    Planned  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Admin →
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  3. Enhanced Caller ID feature

    8 votes

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    New  ·  0 comments  ·  RingCX » Admin experience  ·  Admin →
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  4. Show Caller number when specific extension will transfer the call to another extension

    47 votes

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    Under Review  ·  8 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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  5. Preserve Caller ID When Transferring from RingCX to RingEX

    37 votes

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    Future Consideration  ·  3 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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  6. Caller ID Override for Callbacks in RingCX

    17 votes

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    New  ·  1 comment  ·  RingCX » Interaction routing, workflow & queuing  ·  Admin →
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  7. Preserve Original Caller ID in RingEX → RingCX → RingEX Call Transfers

    13 votes

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    Future Consideration  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Admin →
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  8. Caller ID when transferring a call.

    8 votes

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    New  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Admin →
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  9. Retain Originating Caller ID During RingEX to RingCX Transfers

    20 votes

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    Future Consideration  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Admin →
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  10. Voicemail

    2 votes

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    Under Review  ·  1 comment  ·  RingCX » Other  ·  Admin →
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  11. SMS for missed calls

    6 votes

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    Needs More Information  ·  1 comment  ·  RingCX » Interaction routing, workflow & queuing  ·  Admin →
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  12. 1:1 SMS per agent

    9 votes

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    Future Consideration  ·  1 comment  ·  RingCX » Digital experience  ·  Admin →
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    Rigo supported this idea  ·